Privacy Policy for Fonosphere

1. Purpose

This Privacy Policy ensures transparency in how Fonosphere handles your personal information. It complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR).

2. Information We Collect

2.1 Personal Data You Provide

We collect personal information you provide when:

Creating an account on our website
Placing an order
Subscribing to newsletters
Contacting customer support

Examples of personal data:

Name
Email address
Phone number
Shipping and billing address
Payment information

2.2 Automatically Collected Data

When you visit our website, we automatically collect data such as:

IP address
Browser type and version
Device information
Browsing behavior (e.g., pages viewed, time spent on the site)

2.3 Cookies and Tracking Technologies

We use cookies to improve your browsing experience. For more details, see our Cookie Policy.

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Provide customer support
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

4. Sharing Your Information

4.1 Third-Party Service Providers

We share your data with trusted third-party providers to:

Process payments (e.g., Klarna, PayPal)
Deliver products (e.g., courier services)
Manage email marketing (e.g., Mailchimp)

4.2 Legal Obligations

We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.

4.3 International Transfers

If your data is transferred outside the UK or EU, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

Order data: Retained for 6 years to comply with tax regulations.
Marketing data: Retained until you withdraw consent.

6. Your Rights

Under the UK GDPR and EU GDPR, you have the following rights:

Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Request restriction of data processing.
Data Portability: Receive your data in a portable format.
Object: Object to data processing for direct marketing purposes.

To exercise your rights, contact us at support@fonosphere.com.

7. Security Measures

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive information (e.g., payment data)
Regular security audits
Secure data storage facilities

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Similar Technologies

Our website uses cookies to:

Enable essential website functionality
Improve user experience
Analyze website traffic

You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. Children’s Privacy

Fonosphere’s website is not intended for children under the age of 16. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it immediately.

10. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and where appropriate, we will notify you by email. This policy was last updated on [Insert Date].